Service Now skill empowers employees and help desk teams with powerful voice control and offers a set of intuitive voice commands for use from the office desk or while on the go via the Alexa mobile app, you can say commands like "Alexa, open ServiceNow Assistant", or "Alexa, Create a ticket", "List Tickets", "List my top open tickets", "List my high priority tickets".
Service Now skill provides secure integration to your ServiceNow SaaS instance in the Cloud with support for Account Linking and multi-factor authentication via one-time Pin. The skill also provides other useful office and productivity skills for News, FAQ, Company Stock, and custom Company KPIs. Other ServiceDesk systems supported by VoiceWorx.ai platform includes Zendesk, FreshDesk, and BMC Remedy (Via the SmartOffice Alexa Skill).
To get started with ServiceNow Assistant, simply follow our step by step tutorial where we'll guide you through the process. ServiceNow skill securely connects your Alexa device to your instance of the ServiceNow SaaS Platform to easily voice-enable your HelpDesk without any coding or custom development.
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